UX Workshop Series 2024
Hong Kong Design Institute × Make Meaningful Work
Make Meaningful Work by applying our 3 pillars (character, leadership and culture) to "insert meaning into moments that matter" for the following UX programmes.
UX Workshops 2024 Q1
#Workshop 01
Understanding Customer Needs to Set Strategic Direction
Date: 27 Jan 2024
Online Application [Class Code: UX2024-Q1-WS01]
Description
Understanding Customer Needs helps Product Teams define requirements, scope and focus on what is a meaningful priority to set strategy and direction. This workshop will help you with methods/tools to better understand the customer and how to connect this into design.
Outline
This session will help you:
- Define the methods/tools in understanding customer needs
- Define the stakeholders who help support customer research programs
- Outline the organisational risks and opportunities in understanding customer needs
- Outline a UX Customer Research and Strategy Plan to explore the services, stakeholder support and key assets needed.
Audience
This workshop is for any sector in industry, government or non-profit organisation and groups including but not limited to:
- Leadership Teams focusing on both the organisational strategy and developing a culture that enables potential
- Program, Product and Project Management focusing on the design and development of humane products, services and experiences
- Teams of Customer/User Experience designers and researchers focusing on the platforms upon which organisations build their product and service strategies.
Takeaways
Participants will receive:
- A Customer Research Strategic Plan
Elements include customer profile, team competencies and supporting tools - The Make Meaningful Work Guided Practice Journal
Used to understand better and reflect on the characters, competencies and culture of individuals and the team.
#Workshop 02
Aligning Stakeholders to Define Value Proposition
Date: 24 Feb 2024
Online Application [Class Code: UX2024-Q1-WS02]
Description
Aligning stakeholders is critical to achieving goals and reaching organisational success points to meet customer needs. This workshop explores barriers and opportunities when aligning stakeholders, methods/tools used and outcomes to define value propositions.
Outline
This session will help you:
- Define the methods/tools for aligning stakeholders
- Define key stakeholder personas, needs and key characteristics to look out for
- Outline the artifacts needed to capture stakeholder needs and strategic outcomes
- Outline a Stakeholder Plan to describe activities, tools/methods in managing, leading and sustaining the stakeholder relationships.
Audience
This workshop is for any sector in industry, government or non-profit organisation and groups including but not limited to:
- Leadership Teams focusing on both the organisational strategy and developing a culture that enables potential
- Program, Product and Project Management focusing on the design and development of humane products, services and experiences
- Teams of Customer/User Experience designers and researchers focusing on the platforms upon which organisations build their product and service strategies.
Takeaways
Participants will receive:
- A Stakeholder Plan
Elements to map out stakeholder needs, issues and methods/tools in managing, leading and sustaining the stakeholder relationships. - The Make Meaningful Work Guided Practice Journal
Used to better understand and reflect on the characters, competencies and culture of individuals and the team.
#Workshop 03
Leading Learning Cultures to Sustain Meaningful Work
Date: 23 Mar 2024
Online Application [Class Code: UX2024-Q1-WS03]
Description
Being motivated and open to constant learning, change and growth can only benefit leadership. Leading learning cultures for growth and adaptability will thrive in 21st-century organisations. This workshop explores the critical practices needed to design learning cultures and the key tools for leaders to sustain meaningful work.
Outline
This session will help you:
- Define the key tools and soft skills needed for optimal learning environments
- Tools to help individuals and teams to define their own learning plans
- Describe the strategic importance of soft skills and reflective journaling to capture best practices
- Outline a Leadership Learning and Development Plan to describe activities, tools/methods in managing, leading and sustaining continuous learning cultures.
Audience
This workshop is for any sector in industry, government or non-profit organisation and groups including but not limited to:
- Leadership Teams focusing on both the organisational strategy and developing a culture that enables potential
- Program, Product and Project Management focusing on the design and development of humane products, services and experiences
- Teams of Customer/User Experience designers and researchers focusing on the platforms upon which organisations build their product and service strategies.
Takeaways
Participants will receive:
- A Leadership Learning and Development Plan - activities, tools/methods in managing, leading and sustaining continuous learning cultures.
- The Make Meaningful Work Guided Practice Journal - used to understand better and reflect on the characters, competencies and culture of individuals and the team.
Course Fee
Full Fee (Single workshop) | HK$1,200 |
Bundled Discount (2 or more) | HK$1,080 |
➞ Payment Methods
Remark: Fees paid are non-refundable and non-transferable unless the course is cancelled.
Contact Us
3928 2777
peec.hkdi@vtc.edu.hk
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HKDI reserves the right to make changes to the schedule, course content and advertised course information.
HKDI保留修改課程內容、上課日期、或其他課程資料的權利。
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